2400 Guide to Responsible Gaming

What Is Our Commitment to Responsible Gaming?

Responsible gaming means enjoying entertainment without compromising your financial, emotional, or social wellbeing. At 2400, we provide tools and guidance to help you identify risks and manage them proactively.

Warning Signs of Risky Behaviour — What Should You Watch Out For?

• Frequently increasing your bet amounts beyond what you can afford.
• Feeling anxious, restless, or distressed when unable to play or after losing money.
• Spending more time gaming than on other meaningful activities.
• Hiding gambling activity from family or friends.
• Using money set aside for essential expenses to gamble.

How to Set Time Limits and a Gaming Budget?

It's important to set realistic time limits and a budget before you start playing. Here are some simple guidelines:

• Set a maximum budget for gaming and stick to it.
• Avoid using gaming as a way to cope with financial or emotional problems.
• Stay active — balance your life with physical activities, social time, and other hobbies.

What Self-Control Tools Are Available at 2400?

• Deposit Limit: You can set daily, weekly, or monthly deposit limits to keep your spending in check.
• Break & Cooling-Off: Option to take a temporary break from the platform for a few days or weeks.
• Self-Exclusion: Users may apply for long-term self-exclusion, suspending account access for a set period of time.

These tools are designed to help you manage your gaming habits so they stay healthy and in control.

How Does 2400 Protect Minors?

We apply strict checks during registration to ensure only individuals aged 18 and above are permitted on the platform. Identity verification and detection technology are used to prevent underage access.

Early prevention and support are also in place to raise awareness of underage gambling risks and provide family support resources.

How to Maintain a Healthy Balance and Seek Professional Help?

Healthy entertainment requires balance alongside daily responsibilities and social connections. If you feel gaming is starting to affect these areas, we encourage you to seek professional help.

Support resources in Malaysia include counselling centres and helplines that offer confidential, professional assistance for those dealing with problem gambling.

You can start by reaching out to our support team at [email protected] for further guidance or reference.